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Not having access to source

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HI I have never heard of this before. I was speaking to a potential client. They provide medical services. They use a vendor package called Allscripts which comes with 'canned' Crystal reports. They were saying that they cannot locate the sources. And also I am not sure if they have any sort of menu  system because I had said so you get them emailed and they said no, just printouts.

 

How to check for the sources? And would you recommend any menu system ?


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