Hi Experts,
We have a requirement to have user status populated for activities with specific control keys only and not for other activities or network header. Like if the control key is PS04, a set of user status should be visible and those statuses should not be visible at network header or activities other than control key PS04. Since we can assign the user status profile at network type, it'll be visible at header and all the activities. I tried to use substitution to meet the requirement that if control key = PS04, substitute status profile with a specific value but found that status profile field was not available for substitution at activity level. Can anyone please advise if it is achievable via standard (if yes, how) or we need to think of some enhancement/development to achieve our goal.
Thanks in advance,
Regards,
Mohammad T Haque