Duplicate Check not working after Saving CR

Hi Experts,

We are implementing MDG-C and have configured standard duplicate check for MDG7.1 SP05

Issue we are facing is when we are creating new customer and doing "Check" (before saving CR), system is showing us list of possible duplicates with field details. But when we are creating customer and saving the CR and thereafter if we press "Check", system is just giving message that there are potential duplicates for xxx CR .There is no pop up screen showing the details.

Please suggest how can we see complete details of all possible records at ANY Step of CR?

Thanks

Rahul Kulkarni