I am trying to connect Welligent EHR software to Crystal Reports. I have not had luck maintaining a connection, often getting TNS timeout errors, and am now receiving an architecture mismatch error.
We have ruled out my agency's firewall and/or antivirus software as blocking the connection.
Issues seems to vary from day to day...i.e. Friday I was able to make a successful connection at ODBC, but had the architecture mismatch error when trying to connect datasource to Crystal. Today I cannot even get a successful connection at ODBC stage, giving me TNS timeout error.
PC is 64 bit, operating Windows 7
Been trying to figure this out for over a month now...fed up...can anybody help? Errors are attached.