This is a possible universe setup issue. When using Webi (either rich client or InfoView) in BO XI 3.1, when a user adds a filter for a certain set of objects an entry appears at the top of the list of values that says [EMPTY_VALUE]. I suspect that this was setup to capture those records with blanks and/or nulls in the field. Unfortunately whoever set this up also put some HTML code in it, which causes the query to fail (see attached).
If I look at the object's list of values entries from within UDT this [EMPTY_VALUE] entry does not appear, I just see a blank line at the top.
How can I find where this is set up? No one at my company seems to know.